These instructions apply to consumers, that is, to natural persons who enter into
a contract for purposes that are predominantly outside their trade, business or
profession.
This is a translation for your convenience. The
German version is the legally authoritative text; in the event of any
discrepancy, the German wording prevails.
Last updated: 9 September 2026
Right of withdrawal
You have the right to withdraw from this contract within fourteen days
without giving any reason.
The withdrawal period is fourteen days from the day of the
conclusion of the contract.
To exercise your right of withdrawal, you must inform us
of your decision to withdraw from this contract by an unequivocal
statement (for example, a letter sent by post or an email). You may use the attached
model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send
your communication concerning your exercise of the right of withdrawal before the
withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all
payments received from you, including the costs of delivery (with the exception of
the supplementary costs resulting from your choice of a type of delivery other than
the least expensive type of standard delivery offered by us), without undue delay and
in any event not later than fourteen days from the day on which we are informed about
your decision to withdraw from this contract. We will carry out such reimbursement
using the same means of payment as you used for the initial transaction, unless you
have expressly agreed otherwise; in any event, you will not incur any fees as a
result of such reimbursement.
If you requested that the services begin during the withdrawal
period, you shall pay us an amount which is in proportion to what has been provided
until you have communicated to us your withdrawal from this contract, in comparison
with the full coverage of the contract.
Early expiry of the right of withdrawal
Ongoing services (Basic and Premium plans). In the case
of a contract for the supply of services, your right of withdrawal expires on full
performance of the service if we began performance only after you gave your express
consent to this and at the same time confirmed your awareness that you lose your
right of withdrawal once we have fully performed the contract.
Digital content (Domain List Export). In the case
of a contract for the supply of digital content not supplied on a tangible medium,
your right of withdrawal expires if we began performing the contract after you
expressly consented to us beginning performance before the end of the withdrawal
period, you confirmed your awareness that by giving that consent you lose your right
of withdrawal when performance begins, and we provided you with a confirmation under
Sec. 312f BGB.
We obtain both consents expressly during the order process. Until
you have given them, we will not begin performance before the withdrawal period has
expired.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the
contract.)
To
Aiko Berge, trading as webXtrend
Altsporbitz 3
01259 Dresden
Germany
Email: info@webxtrend.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our
(*) contract of sale of the following goods (*)/for the provision of the
following service (*)
— Ordered on (*)/received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on
paper)
— Date
(*) Delete as appropriate.
Note for business customers
A right of withdrawal exists only for consumers. If you enter into the
contract in the exercise of your trade, business or profession, you have no right of
withdrawal. The termination provisions in Section 6 of our
Terms and Conditions remain unaffected.
Last updated: 9 September 2026
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us
Aiko Berge, trading as webXtrend
Altsporbitz 3
01259 Dresden
Germany
Email: info@webxtrend.com
Phone: +49 351 20734087
of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Early expiry of the right of withdrawal
Ongoing services (Basic and Premium plans). In the case of a contract for the supply of services, your right of withdrawal expires on full performance of the service if we began performance only after you gave your express consent to this and at the same time confirmed your awareness that you lose your right of withdrawal once we have fully performed the contract.
Digital content (Domain List Export). In the case of a contract for the supply of digital content not supplied on a tangible medium, your right of withdrawal expires if we began performing the contract after you expressly consented to us beginning performance before the end of the withdrawal period, you confirmed your awareness that by giving that consent you lose your right of withdrawal when performance begins, and we provided you with a confirmation under Sec. 312f BGB.
We obtain both consents expressly during the order process. Until you have given them, we will not begin performance before the withdrawal period has expired.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To
Aiko Berge, trading as webXtrend
Altsporbitz 3
01259 Dresden
Germany
Email: info@webxtrend.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
— Ordered on (*)/received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper)
— Date
(*) Delete as appropriate.
Note for business customers
A right of withdrawal exists only for consumers. If you enter into the contract in the exercise of your trade, business or profession, you have no right of withdrawal. The termination provisions in Section 6 of our Terms and Conditions remain unaffected.